From Monday to Friday between 13:00 and 16:00 you can reach our support hotline under:
+49 (0) 2407 / 56 848 -22
Mail support: support(at)minea-design.de
Check whether you have administrator rights. If you still have problems with the licence installation, please carry out the following steps manually:
1) Rename your licence file "companyname.minealic" to "minea.minealic".
2) Copy the new file into the installation folder of MINEA (usually C:\Program Files\MINEA) and replace the old "minea.minealic" there.
3) Restart MINEA.
Reset all settings in your Windows operating system that have a direct or indirect influence on the font size of the buttons to the default values. These are essentially the settings for the readability of the screen (default = 100%) and the text size of the operating system (default = 96 dpi).
Simply start the MINEA programme again in parallel.
Please check whether the XNA framework was also completely installed with the installation of MINEA. When operating a virtual computer, the display only works from VMware 6.5 (Windows) and VMware fusion 2.0 (MAC).